Privacy Policy
Website Privacy Notice
This privacy notice provides you with details of how we collect and process your personal data through your use of our site www.mariajewellpsychotherapy.com. By providing us with your data, you warrant to us that you are over 13 years of age. Maria Jewell Psychotherapy is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).
Contact Details
Full name of legal entity: Maria Jewell Psychotherapy
Email address: [admin@mariajewellpsychotherapy.com]
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at [admin@mariajewellpsychotherapy.com.]
1. What Data We Collect About You, For What Purpose and On What Ground We Process It
Personal data means any information capable of identifying an individual. It does not include anonymised data.
We may process the following categories of personal data about you:
• Communication Data – includes any communication you send to us through our website contact form, email, text, social media messaging or posting. We process this to communicate with you, for record keeping and to establish or defend legal claims. Lawful basis: legitimate interests.
• Customer Data – includes data relating to purchases of services such as your name, title, billing address, email address, phone number and payment details. Lawful basis: performance of a contract or steps to enter into a contract.
• User Data – includes information about how you use our website and services. Lawful basis: legitimate interests to administer and improve our website and business.
• Technical Data – includes IP address, browser details, time zone and use statistics. Lawful basis: legitimate interests to analyse use and improve services.
• Marketing Data – includes preferences about receiving marketing and communication preferences. Lawful basis: legitimate interests or consent.
We do not collect any sensitive data (such as health, ethnicity, sexual orientation, or religious beliefs) via this website.
Please do not submit sensitive personal or clinical information through online forms.
2. Marketing Communications
Our lawful basis for processing personal data for marketing is either your consent or our legitimate interests. You may unsubscribe at any time by following the opt-out link in our emails or contacting us at [admin@mariajewellpsychotherapy.com.]
3. Disclosures of Your Personal Data
We may share your data with:
• Service providers offering IT, hosting, and system administration.
• Professional advisers such as accountants, insurers, and legal professionals.
• Government bodies as required by law.
• Website and email service providers such as Squarespace and Google Workspace, who act as data processors under contract.
We require all third parties to respect your data and process it only for specified lawful purposes.
4. International Transfers
Where data is transferred outside the UK, we ensure safeguards such as adequacy decisions, standard contractual clauses, or regulatory-approved frameworks are in place.
5. Data Security
We have implemented appropriate security measures to prevent your personal data from being lost, accessed, or disclosed without authorisation. Only those with a business need may access your data, and they are bound by confidentiality.
6. Data Retention
We retain personal data only as long as necessary to fulfil the purposes it was collected for. Enquiry form submissions are kept for up to 12 months unless they form part of an ongoing client relationship. Client and financial records are kept for up to six years to meet legal obligations.
7. Your Legal Rights
You have the right to access, correct, erase, restrict or object to processing of your personal data. Requests can be made to [admin@mariajewellpsychotherapy.com]. You may complain to the ICO if you believe your data rights are not being respected.
8. Third-Party Links
Our website may include links to third-party sites. We are not responsible for their privacy statements. We encourage you to read the privacy notice of every website you visit.
9. Cookies
We use cookies to improve user experience. Non-essential cookies are only used with your consent. You can adjust your cookie preferences via our banner or browser settings. For details, see our Cookie Policy at www.mariajewellpsychotherapy.com/cookie-policy.